Texsy Support

Contact us

Email maaglobaltechinc@gmail.com with your question. Include the phone number or email address on your account and, if relevant, a screenshot. We aim to reply within 2 business days.

Signing in

• •Sign in with your phone number and password, your email and password, or Google.
• •Forgot your password? On the sign-in screen tap "Forgot Password?" and we will send a reset code by SMS or email.
• •Not receiving the SMS code? Check that your number includes the correct country code, wait a minute, then tap "Resend code".

Discovery and location

• •Texsy shows people at the same venue as you, so it needs location permission while you use the app.
• •If no one appears, make sure location is on for Texsy in your phone settings, then pull down to refresh on the Discover screen.
• •To stop appearing to others while still browsing, open Settings → Privacy & Visibility and turn on "Hide from Discovery".

Subscriptions

• •Open Settings → "My Subscription" (or "Upgrade to Premium") to see your plan, upgrade, or manage billing.
• •Subscriptions renew until cancelled. You can cancel any time from the same screen; you keep access until the end of the paid period.

Safety, reporting and blocking

• •On any profile or chat, tap the menu (⋮) and choose "Report" or "Block". Blocking immediately stops all contact.
• •Urgent safety concerns can also be emailed to maaglobaltechinc@gmail.com. If anyone is in immediate danger, contact local emergency services first.

Deleting your account

In the app, open Settings → "Delete Account" and confirm. This permanently deletes your profile, photos, chats and location history and cannot be undone. If you can no longer sign in, email maaglobaltechinc@gmail.com from the address on your account and we will delete it for you.